Employee Engagement is key to succeeding in today’s competitive market for customers and top talent. The shortage of qualified and experienced employees, the ever-increasing expectations of customers, and the dynamic, global business environment are all managed best by companies with Engaged Employees. Engagement can be defined as the extent to which employees are willing to go above and beyond to ensure the success of the organization and its mission. Companies with higher levels of engagement have been shown to have greater retention of their best employees, higher levels of customer satisfaction, and greater profitability.
In this training session participants will learn about research that supports Engagement as a critical component of business success; how management can take effective and low-cost actionable steps to address the drivers of Engagement; and how to use tools that provide measurable data to keep their business on track.
Understand the research data supporting the business case for employee engagement. Learn strategies for driving engagement in your workplace. Discover tools for assessing engagement that provide measurable data to keep your business moving forward.
Who Should Attend
Supervisors/Managers Business Leaders HR Professionals
Date: Tuesday, October 21, 2014 Time: 1:30 pm - 4:30 pm Location: PCC CLIMB Center for Advancement HRCI: 2 Credits Cost: $65
Jean Roque, President
Jean Roque is the founder and President of Trupp HR, a human resources company that provides HR consulting services, HR outsourcing, recruiting, and leadership development solutions for small to mid-sized organizations in the greater Portland-Vancouver metro area.
Jean has a passion for contributing to, and furthering the success of small business. Her straightforward yet strategic approach focuses on delivering HR services that are tailored to the unique needs, risks and business objectives of each organization while removing the complexity often associated with the HR function. Jean has extensive experience in executive management in the software, product development and manufacturing industries. Jean’s commitment to small business can be seen in her being an investor and active member of the Columbia River Economic Development Council (CREDC), the Central Eastside Industrial Council (CEIC) and sponsoring of the 2012 Startup PDX:Challenge.
Jean graduated from Warner Pacific College with a BS in Business Administration.
Tom Faricy, HR Business Partner, SPHR
Tom Faricy is an HR Business Partner at Trupp HR, a human resources company that provides HR consulting services, HR outsourcing, recruiting, and leadership development solutions for small to mid-sized organizations in the greater Portland-Vancouver metro area.
Tom is a certified Senior Professional of Human Resources with over 15 years of experience successfully curating human resources in multi-facility organizations over several leadership teams. Tom has an impressive grasp of HR disciplines from recruitment and succession planning to performance management and employee development. His warm yet commanding presence has set the stage for his numerous executive coaching and training engagements. Tom has a gift for presenting complex topics in a thorough, yet approachable and easy to understand manner.
Tom graduated from Michigan State University with a BA in Human Resources. He is a graduate of the Co-Active Coach and Leadership programs at The Coaches Training Institute. Tom is SPHR certified through the Human Resources Certification Institute.